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Privacy Policy

Effective Date: November 1, 2024

Welcome to Tera Analytics ("we," "us," or "our"). This Privacy Policy explains how we collect, use, share, and protect your personal data when you visit our website or engage with our services. We are committed to protecting your privacy and complying with applicable laws, including the California Consumer Privacy Act (CCPA), the General Data Protection Regulation (GDPR), and other relevant global privacy regulations.

By accessing our website or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

The personal data we collect from you includes:

  • Contact Information: Your name and contact details, such as email address and phone number, provided when you make an inquiry, register as a customer, or submit personal data through the website.
  • Payment and Address Details: Information provided for billing purposes, such as your billing address and payment method (processed through secure third-party payment providers).
  • Marketing Preferences: Your communication and marketing preferences, including any consent you provide, which can be adjusted or withdrawn at any time.
  • Survey Data: Information collected from any surveys you voluntarily complete for research purposes.
  • Browser and Device Information: Data about your browser type, device model, operating system, and IP address, collected through cookies and other tracking technologies.
  • Usage Data: Information about your use of the website, including pages visited, referral URLs, and the time spent on the site.

2. How We Use Your Data

We use your personal data for the following purposes:

  • Service Delivery: To provide consulting services, process inquiries, and manage client relationships.
  • Payments and Billing: To facilitate payments and send invoices.
  • Marketing and Communication: To send newsletters, promotional content, or event invitations (with your consent, where required).
  • Survey and Research Purposes: To gain insights through customer surveys and improve our offerings.
  • Website Analytics and Improvement: To analyze usage patterns, monitor website performance, and improve your user experience.
  • Compliance and Legal Obligations: To comply with legal obligations and protect our services from misuse or fraud.

3. Sharing Your Data

We do not sell your personal data. However, we may share it with:

  • Service Providers: Trusted partners, such as cloud hosting, analytics providers, and payment processors, to help us deliver services.
  • Business Transfers: In case of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.
  • Legal Obligations: To comply with applicable laws, regulations, or legal processes.
  • With Your Consent: If you have provided explicit permission to share your data.

4. International Data Transfers

Since we are based in the United States and may have users globally, your data might be transferred to or stored in countries outside your own. For transfers from the European Economic Area (EEA), we will ensure compliance with the GDPR by using Standard Contractual Clauses (SCCs) or obtaining your explicit consent where necessary.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access and Portability: Request a copy of your personal data.
  • Correction: Request that inaccurate or incomplete information be corrected.
  • Deletion: Request that we delete your data, subject to any legal or operational obligations.
  • Objection and Restriction: Object to or restrict the processing of your personal data.
  • Withdraw Consent: If we process your data based on consent, you may withdraw it at any time.

6. Data Retention

We retain your personal data only for as long as necessary to provide services, comply with legal obligations, or resolve disputes.

7. Security

We implement reasonable technical and organizational measures to safeguard your personal data against unauthorized access, loss, or misuse. However, no transmission over the internet can be guaranteed to be 100% secure.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your interaction with our website and improve your experience. You may control cookies through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.

10. Children's Privacy

We do not knowingly or specifically collect personal data from users under the age of 13, and no one under age 13 is authorized to submit any information, including personal data, on the site. If we determine that such information has been inadvertently collected from anyone under the age of 13, we will take the necessary steps to delete such information from our systems promptly.

If you are a parent or guardian and become aware that your child has provided us with information, please contact us at the email provided below, and we will take the appropriate steps to remove the data and address your concerns.

11. Changes to This Policy

We may update this Privacy Policy periodically. Any significant changes will be posted on this page with an updated effective date. Please review the policy regularly to stay informed about how we protect your data.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Tera Analytics
Email: privacy@teraanalytics.xyz
Phone: (303)900-8501